Who we are…

YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality.

Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage.

Trusted by 300 plus global brands including Boots, Lidl, Vans, Lacoste, and Peloton, YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work.

To learn more about YOOBIC visit www.yoobic.com or follow us on LinkedIn

Your Role:

As a Product Manager, you will play a pivotal role in driving innovation, fostering collaboration, and contributing to the sustainable growth of our product portfolio. You will work cross-functionally with teams including Development, Design, Marketing, Pre-sales, Implementation, Customer Success, and Customer Support to align product initiatives with business objectives.

What You'll Do:

• Knowledge Mastery: Develop a comprehensive understanding of Yoobic's products and services. Serve as the primary expert across our product range to support operational teams in addressing inquiries on product functionality.

• Discovery: Utilize product development methodologies to translate product strategy into detailed requirements. Elicit requirements from various stakeholders including customers, internal teams, and company executives.

• Prioritization: Participate in product prioritization activities based on business and customer impact.

• Delivery: Collaborate closely with design, engineering, and QA teams to deliver high-quality functional solutions.

• Launch: Ensure successful product launches by maintaining a comprehensive knowledge base and collaborating closely with product marketing and support teams.

• Support: Take ownership of tier-3 escalated issues, conducting thorough troubleshooting and investigatory work prior to escalation, ensuring timely resolution.

• Tracking:Utilize a data-driven approach to analyze product usage and assess the impact of released features on overall success metrics.
  

What You Have:

• Technical and/or analytical education (e.g., Computer Science, Engineering, Economics).

• Background in Product Management with a proven track record of successful product launches and optimizations.

• Strong organizational skills, with the ability to prioritize tasks and work effectively under pressure.

• Exceptional strategic thinking, problem-solving, and analytical abilities.

• Excellent communication and interpersonal skills in English.