Join Us at YOOBIC – Empower the Frontline Workforce of the Future!

Who we are…

At YOOBIC, we're transforming the way frontline teams work. As the leading all-in-one Frontline Employee Experience Platform, our mobile app empowers business leaders and their teams to communicate, learn, and execute flawlessly – all from a single platform. With over 350 global brands, including Carrefour, Lidl, LVMH, Chanel, Pret A Manger, Lacoste, and Levi’s, trusting YOOBIC to enhance their operational agility and customer experience, we're driving real impact across retail, luxury, and hospitality industries.

What we’re looking for…

We're on the hunt for an experienced Account Manager to join our dynamic Account Management team in France.

This role is all about building relationships that last and delivering measurable success for some of our most valuable clients. You’ll take ownership of a portfolio of high-value retail clients, managing significant multi-million-dollar annual recurring revenue (ARR). 

What you'll do…

As an Account Manager, you will:

1. Be a Strategic Partner to Your Clients

Act as their primary business point of contact, developing a deep understanding of their unique business challenges.

Evaluate their growth opportunities and provide tailored strategic recommendations.

Deliver impactful presentations and insights to their teams and leadership.

2. Maximize Customer Satisfaction

Be obsessed with delivering value to your clients – ensuring adoption, driving satisfaction, and helping them unlock the full potential of the YOOBIC platform.

Act as a trusted advisor, guiding them on best practices and optimizing their use of our solution.

3. Secure Long-Term Success

Use data-driven analysis to monitor portfolio performance, identify risks, and define priorities.

Proactively lead contract renewal processes to maintain and grow long-term partnerships.

Leverage strong relationships and success stories to minimize churn and drive retention.

What we are looking for

At least 5+ years of professional experience in a consulting role or as an Account Manager within a SaaS or retail tech environment.

Retail industry experience is a strong advantage; passion for and interest in retail is mandatory.

Business Acumen: A deep understanding of business drivers and the ability to link technology solutions to client outcomes.

Negotiation: Demonstrated ability to manage contract negotiations and secure mutually beneficial agreements.

Analytical Thinking: Proficiency in analyzing data to identify trends, performance gaps, and growth opportunities.

Communication: Excellent interpersonal, presentation, and written communication skills to engage diverse stakeholders.

Ability to navigate complex client organizations and build strong, long-term relationships.

What’s in it for you…

At YOOBIC, we know that great people deserve great benefits. Here’s what you can look forward to:

Generous time off: 25 days of annual leave, plus RTT (subject to eligibility).

Comprehensive health coverage: Mutuelle for you and your family (optional).

Work hard, play hard: Regular team events, weekly lunches, and a calendar full of social activities.

Stay fit: Free online HIIT sessions to keep your energy up.

Professional growth: Ongoing training and coaching to help you shine in your role.

We are an equal opportunity employer that values diversity and inclusion. At YOOBIC, we believe that everyone has something to contribute, and we are committed to fostering an environment where everyone can thrive.

If you need accommodations during the recruitment process, let us know – we’re here to help. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Ready to make an impact and help shape the future of frontline work? Apply now and join the YOOBIC journey!