Account Management Internship - 6 Months 

This role is ideal for someone who is interested in retail and technology, with strong analytical skills and eager to gain experience in a fast-growing SaaS environment.

Who we are…

YOOBIC is an AI-powered Frontline Experience Platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work - all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including LVMH, Chanel, Hermes, Lacoste, SMCP, Intermarché, Carrefour, Cultura, Pret A Manger trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve their customer experience.

About the Role

We are looking for a motivated and detail-oriented Account Management Intern to join our team in France. You will play a key role in supporting our Account Management team, which oversees a portfolio of 100+ retail clients. In this role, you will collaborate closely with Account Managers, the Sales team, the Customer Success team, and the Product team to drive client success.

Your Responsibilities

Portfolio Performance & Analytics

Identify key business trends among Yoobic clients.

Conduct insightful analyses and coordinate dashboards to track client performance.

Business Support

Assist Account Managers in preparing business reviews.

Build account maps in Salesforce.

Support efforts to maintain an accurate and organized contract and invoicing database.

Work on ad hoc projects with specific clients when necessary.

Risk Identification & Best Practices

Analyze client platforms to identify gaps in Yoobic usage standards.

Develop a library of best practices in collaboration with Account Managers and Customer Success Managers.

What We Offer

This is a paid 6-month internship offering:

✔ Hands-on experience within an experienced Account Management team in the SaaS industry.

✔ Exposure to world-class retail companies and industry leaders.

✔ The opportunity to directly impact customer satisfaction and adoption by creating valuable client resources.

✔ A dynamic and fun office in the heart of Paris.

✔ Team events, office lunches, and lots of social activities.

Required Skills & Qualifications

Currently in the second year of a Master’s program at a business school.

Fluent in English and French with strong communication and writing skills (both written and oral).

Strong analytical skills, with the ability to dive deep into data and extract key insights. Experience in a consulting firm is a plus.

Interest in the Retail & Luxury industry.

A proactive mindset, ready to support change initiatives and collaborate across teams.

Hiring Process

1️⃣ Initial Screening Call – Chat with our People Team (30 min).

2️⃣ Case Study & Motivational Interview – Meet your future manager and the Head of Account Management (45 min).

3️⃣ Culture Fit Coffee – Visit our Paris office, meet the team, and get a feel for where you'll be working!