Professional Services Specialist - Internship 

Duration: 6 months
Location: Paris

YOOBIC is welcoming applications from individuals who may be interested in joining our Customer Implementation & Services team.

Our department is a dynamic and fast-growing team which generates a significant contribution to YOOBIC’s overarching goals. As a services team, our goal is to ensure YOOBIC clients get the most out of the platform in their day-to-day usage.

We are looking for someone who is highly collaborative, loves innovation, and who has the ability to reactively and proactively support our clients from different industries (from the fashion industry to groceries to pharmaceuticals). 

We are looking for a detail-oriented Professional Services Specialist to implement tailored solutions for our clients. In this role, you will be responsible for configuring the look & feel and home pages to align with our best practices and client needs, ensuring a seamless user experience.

This is an incredible opportunity to interact with the broader account teams (Customer Success, Account Manager, Customer advocate), Product and the overall Customer Implementation & Services team.

What you’ll do:

You will lead the delivery of simultaneous customisation activities with our clients already live with the solution (between 3 and 10 clients in the same time):

Client Customisation & Implementation – Gather data on the client’s usage and branding to develop customised templates.

End users interface Configuration – Apply branding, adjust layouts, and optimize navigation using analytics insights.

Quality Assurance – Conduct reviews to ensure consistency and usability across devices (phone, tablet, web)

Client Collaboration – Lead feedback workshops and implement refinements based on client input.

Deployment  – Publish final versions and support activation with internal teams.

What you have:

Advanced knowledge of the Microsoft Office suite (especially Excel, Power Point, Word)

Intellectual curiosity, interest in start-ups and new technologies

An ability to grasp new concepts quickly and then able to explain them with ease

Proactivity and eagerness to solve problems

Developed written and verbal communication skills 

Very strong attention to detail 

You have a thirst to learn and develop your skills, and take feedback well

Ability to adapt and to work within an international environment

Ideally, you have a technical and/or analytical education (ex: Computer Science, Engineering, Sciences, Finances, Economics, Logistics, Supply Chain, etc.)

Fluent in English + French

We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.