Who we are…

YOOBIC is an all-in-one Frontline Employee Experience Platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work - all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including Boots, Pret, Lacoste, and Levi’s, trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve their customer experience.

In Autumn 2021 we were successful in receiving our Series C funding of $50m from some incredible investors such as Highland Europe, Felix Capital and Insight Partners.

We are a diverse organisation that empowers its employees to achieve their goals and develop themselves along the way. There is a great sense of team at YOOBIC and a real passion for the future of work. You will have the opportunity to quickly make an impact and given the innovative product (which customers love) and our predicted growth trajectory, this is an exciting time to join YOOBIC!

To learn more about YOOBIC visit www.yoobic.com or follow us on LinkedIn

What you'll be doing: 

As the Senior Salesforce Administrator you will be a critical member of our Sales Operations team, responsible for optimizing and managing our Salesforce and HubSpot systems. Your extensive experience with Salesforce, coupled with a strong background in automation, continuous improvement, and change management, will enable you to streamline our sales and marketing processes and drive the growth of our SaaS business. You will work closely with cross-functional teams, including sales, marketing, and customer teams, to enhance system functionalities, improve data accuracy, and drive process efficiency. Your expertise will play a pivotal role in ensuring our systems align with the organization's strategic objectives and deliver an exceptional experience to our customers.

We are open to hearing from candidates in London or Paris. 

Tech stack Administration:

- Customise and configure Salesforce, HubSpot, 6Sense, Gong, Discern and SalesLoft to meet specific business needs.

- Manage user access, roles, profiles, and security settings.

- Implement custom objects, fields, workflows, validation rules, and process builder flows to enhance system capabilities.

Automation and Continuous Improvement:

- Develop and implement automated processes within Salesforce and HubSpot to improve team productivity and efficiency.

- Identify areas for process improvement and proactively implement enhancements to optimize workflows.

- Utilize automation tools and features to streamline repetitive tasks and enhance data integrity.

Change Management:

- Lead change management initiatives related to Salesforce and HubSpot system updates or implementations.

- Collaborate with stakeholders to assess the impact of changes, create communication plans, and provide training to users.

Data Management and Reporting:

- Ensure data accuracy and consistency across Salesforce and HubSpot databases.

- Create comprehensive reports and dashboards to provide insights into key sales and marketing metrics.

- Analyze data trends to support data-driven decision-making.

SaaS Experience and Integration:

- Utilize your understanding of the SaaS business model to optimize Salesforce for our unique needs.

- Integrate Salesforce and HubSpot with other SaaS tools and systems as required.

Salesforce Administration

- Manage all aspects of user and license administration (setup, deactivation, roles, profiles, permissions, etc.)

- Handle configuration changes: Flows, assignment rules, approval processes, custom fields, page layouts, record types, dashboards, and reports

- Oversee Sandbox environment management, with a basic understanding of triggers and Apex code

- Gather requirements and translate them into scalable, best-practice solutions for an exceptional user experience

- Improve data quality through management rules and automation

- Monitor support tickets, drive user adoption, and deliver training sessions

Revenue Systems Management

- Collaborate with RevOps, Marketing and Sales to define the vision and strategy for the Revenue Systems roadmap

- Lead major initiatives, including process optimization, innovative tech implementation, and productivity automation

- Manage our internal ticketing/case system: ensure SLA compliance and oversee backlog and sprint management

Tech Stack:
Integrated tools include Slack, People.ai, 6sense, Cargo, Attention, and more

Qualifications and Skills:

• Strong experience as a Salesforce Administrator, with Salesforce Administrator certification (ADM 201 or equivalent)
  
• Previous experience working for a scale up company would be great. 
• B2B SaaS experience is essential
• Understanding of the MEDDPIC qualification methodology and the "Command of the Message" sales strategy
• Proven ability to support planning process: Territory planning, Quota planning, Reports and dashboards
• Experience with Salesforce and HubSpot integration.
• Strong background in automation and process improvement initiatives.
• Familiarity with SaaS platforms and their integration with Salesforce and any marketing automation tool.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Ability to handle multiple projects and priorities in a fast-paced environment

Preferred Qualifications:

• Familiarity with tools like 6sense.
• Experience with Salesforce Lightning Experience.
• Knowledge of data migration and integration tools
  

What we offer...

• Competitive salary + bonus
• 25 days annual leave + Bank Holidays
• Pension scheme
• Medical cover via Vitality (which also includes additional benefits like Apple watch, cinema tickets, etc…)
• Dental and Vision cover
• Critical Illness and Life insurance coverage
• Team events including weekly breakfast, gourmet lunches and lots of social events
• On-line Free HIIT sessions + gym discounts
• Regular training and coaching to make you even better in your role

 
We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.