Who we are…

YOOBIC is an all-in-one Frontline Employee Experience Platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work - all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including Boots, BurgerFi, Lancôme, Lacoste, Levi’s, Logitech, Peloton, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve their customer experience.

In Autumn 2021 we were successful in receiving our Series C funding of $50m from some incredible investors such as Highland Europe, Felix Capital and Insight Partners.

We are a diverse organisation that empowers its employees to achieve their goals and develop themselves along the way. There is a great sense of team at YOOBIC and a real passion for the future of work. You will have the opportunity to quickly make an impact and given the innovative product (which customers love) and our predicted growth trajectory, this is an exciting time to join YOOBIC!

To learn more about YOOBIC visit www.yoobic.com or follow us on LinkedIn

What we need…

YOOBIC is welcoming applications from individuals who may be interested in joining our Customer Implementation team in our new York office. As a team, our goal is to ensure YOOBIC clients are set up correctly for success and get the most of the YOOBIC platform when they launch.

You will get to work with our most strategic clients as a project manager, a business consultant, a configuration expert - you name it! As project managers, we plan, execute, control and close the implementation of the solution. As business consultants, we map and understand the client's business organisation, pain points and current processes to guide them in their deployment of the YOOBIC platform. As configuration experts, we set up the client’s environment in the platform, train them and advise them on how to make the most out of our solution.

This is an incredible opportunity to interact with many departments, from the commercial team to product and the whole customer team, collaborating with them to make sure the deployment of the platform is successful.

We are looking for someone who is highly collaborative, loves innovation, and who has the ability to effectively understand business challenges and needs across different industries (from the fashion industry to groceries to pharmaceutical)

You will join a dynamic and fast-growing team which generates a significant contribution to YOOBIC’s overarching goals.


What you'll do…

• Manage projects and own the overall implementation process in collaboration with your dedicated clients

• Collect client business, functional and technical requirements, and then design the right configuration set-up for implementation of the YOOBIC suite of products

• Organise and moderate workshops around transformation best-practices (for example, change management, production governance, process re-engineering)

• Define high-level strategy and target model with clients to ensure long-term adoption of the YOOBIC solution and satisfaction

• Ensure daily follow-ups on client activity and operations, whilst managing and growing relationships with key client stakeholders

• Identify opportunities for improvements, ensuring optimal use of YOOBIC and overseeing potential new pains and challenges to continuously enhance business and operational efficiency

What you have...

• Demonstrable experience in Project management in Software Development, either from an Implementation or consulting setting (7+ years)

• A passion for start-ups, entrepreneurship, digital and new technologies

• An ability to grasp new concepts quickly and then able to explain them with ease

• Ability to communicate complex ideas to any audience, ranging from teammates to business executives

• Strong commercial acumen and a flare for spotting opportunities

• Strong attention to detail, with excellent written and verbal communication skills

• You have a thirst to learn and develop your skills, and take feedback well

• A proactive desire to build new relationships and work collaboratively internally and externally

We’d be particularly excited if you have

• Additional languages - particularly in Italian, Spanish or French

Compensation

We are offering between $120,000-$140,000 depending on experience, plus bonus.  

What we offer...

• 20 days PTO + 8 public holidays (plus 3 floating holidays to choose from)
• Medical cover and EAP (Employee Assistance Program)
• Company covered Life insurance coverage
• Company covered long term disability coverage
• An amazing 401k contribution - We contribute even if you don’t!
• ADP discounts for a whole host of items (including electronics, Childcare, travel, etc…)
• Free online HIIT sessions + gym discounts
• Regular training and coaching to make you even better in your role 

We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.